SHIPPING & RETURNS
Shipping fees begins at SGD $7.20 for all overseas International Shipping. (you will be notified by email for payment of extra shipping fees when you purchase heavy art materials)! Each/pair/per set Cake toppers are charged at SGD$15. All international orders are also shipped as Registered Air Mail with signature confirmation and tracking number. Please approach your local postal services with the registered number to track package status with the local authorities. Please understand that in order for us to offer the lowest price possible, we cannot be responsible for lost parcels when using Registered Air Mail. Please approach your local postal services with the Registered number to track package status with the local authorities. Let us know before you proceed to purchase if insurance for your parcel is preferred with additional cost. ** Customers would have to be billed for resend shipping fees for all unclaimed and returned registered packages. No paid orders can be cancelled or refunded, unless item is out of stock. I am not responsible for any fees in relation to customs/import or tarrif in other countries - these are to be paid by the customer.
Handmade Products Miniatures and jewelry are all handmade and should be handled with care. We do not accept returns for all handmade items. Rest assure packing for shipment will only be after confirmation of approvals by you. Please check you inbox within 12 hours after payment is made. We will need your approval by email for customized handmade orders. * For sanitary reasons, earrings, hairpins and all SALE item(s) is NON returnable. We will gladly appreciate if you can send us email/feedback about your experience with these handmade work. * You can request for more photos to ensure you like the piece(s) before making payment. We will be happy to be at your service.
The delivery date is confirmed by Easyship. Trace online and postal date on the return package when received
Exchanges are possible within 15 days of receipt for defect items which have to be in the original new condition and packaging. For damaged items, please contact singapore.funwithartz[at]gmail.com with a photo of the damage. No refunds for shipping fees. When you receive the product please open it carefully making sure not to damage any of the packaging. Send us an e-mail specifying the following items within 15 days from the date of delivery: Order number Your full name E-mail address Name and quantity of goods Reasons for returning All items will be wrapped with bubble wrap to prevent breakage for shipping. Certain pieces will be ship in a gift box if stated and are in good condition before shipping! All return item(s) will have to reach our return address within 60 days upon the date of purchase before any refund can be made. Kindly understand no refund can be made later then 60 days.
Your privacy is important to Us, we do not disclose, transfer, and store your personal information. All customer data will be erased af after orders are closed.